Happy Mobile Home Owner Reviews | Factory Expo Home Centers

As the Nation’s largest independently owned manufactured home retailer we have delivered homes to over 12,000 happy homeowners! Over the years, hundreds of satisfied customers have graciously sent us written testimonials and photos describing their Factory Expo experience. Here are just a few.

Jenifer Chittwood

19:22 30 Aug 24

Adriane and Brent are the best. My process of buying had a few hurdles on my side. Adriane and Brent were very patient and worked with me through the entire process. I'm now a 1st home buyer.

Andres F Almaguer

01:46 23 Aug 24

Very professional general manager

Angie Garcia

18:37 29 Jun 24

Brent is amazing! My first phone call to him was less than 24 hours ago and our loan is already approved and our land has been surveyed!!! This guy is a hustling go getter and he means business!

Hector Garza

22:50 19 May 23

Texas David

13:41 11 May 23

Great prices on homes.

Harold Braucht

20:20 11 Nov 21

We dealt with Frank, really appreciate their hands on approach to help us make the best decision, not just to sale us something....my wife and I respect them a lot

Kim Anderson

02:32 30 Sep 21

I called Factory Expo for some general questions. My husband and I are just in the thinking process and spoke to Tracy. She told us she was new and her sales people were in the lot but she was so very nice and friendly she told us about the website, told us the monthly sales, which was perfect for our questions!If we decide to buy, it would be there just because of the awesome customer service and good ole friendly Texas manners!

Lacie Grams

02:14 30 Sep 21

I just started looking at homes and Tracy; the project coordinator helped me. She was so sweet and nice. She gave me a monthly sales flyer, took my information and gave me Frank Taylor’s information to help me. After calling and speaking to Frank, if I decide to go this route I will definitely use Factory Expo in Seguin.I give them five stars! Tracy and Frank are two super sweet, nice people which is rare in this time!

Karen Wylie

15:39 13 Sep 21

I am considering buying a mobile home and just started doing some research. I called your office and spoke with Frank Taylor. He was super helpful, very knowledgeable and answered all of my questions! If I decide to move forward, I will definitely consider going with Factory Expo.

Harold Braucht

21:03 21 Aug 21

Again, always learning from these facilities to help us make good long lasting decisions on our adventure to retire and downsize.

Josh Mahan

21:30 31 Mar 21

Great facility and even better people. I worked with Brody Raney and I couldn't have better things to say about his dedication to the customer's best interest. Absolutely recommend

josh ulbricht

18:15 24 Mar 21

These homes are fantastic, and the staff is really helpful and nice. Brody Raney helped me out and answered all of my questions. I am really satisfied with his service!

Jake Gallegos

16:22 22 Mar 21

Brody Raney provided excellent service. A+!

Nicole Bridgette

16:03 22 Mar 21

I cannot believe the amazing service I was provided! Brody Raney did an excellent job at providing all the information I needed. He answered all of my questions and was very friendly and professional. A+++++++ for Brody! Definitely needs a raise or a promotion 👍🏼

Steven Stallings

15:24 22 Mar 21

Brody Raney was the first person I met when I walked in and made the whole process easy and comfortable.

Jacob Homoki

02:05 21 Mar 21

abraham silva

19:18 17 Mar 21

Just inherited some land here in San Antonio, after renting for most my life I wanted to purchase a home to put on the property. I didn't know much about mobile homes or the quality of work put into them. I spoke with Brody after being referred to him by another friend. He was excellent, took me through the pros of having a Factory Expo Home. As a new home buyer I had lots of questions, Brody was an awesome guide through all of them. Look forward to getting my wife out there with me so she can see the homes available and to talk more with Brody, great service and amazing homes!

Lucky Stowe

13:29 17 Mar 21

Outstanding service and Alan Crenshaw was most helpful and curtious! Lucky Stowe

rogan alford

20:27 16 Mar 21

Kaci Ridgeway is an excellent salesman she works for you not the company. Your treated like family when you do business with them!

Joseph Calvin

20:16 16 Mar 21

Stopped by recently & had the pleasure of being helped by Brody R. His customer service skills were amazing. Keep up the good work!

Nickie Marcell

17:42 16 Mar 21

Called to ask a few questions about their homes and spoke with Kaci and she was super helpful! She knows her business well!

Michelle Kraft

16:52 16 Mar 21

Kaci was very helpful. She new all information that i was requesting.. Very professional and excellent people skills.

Amy Fussell

22:33 05 Mar 21

My husband and I decided to start looking into getting a new home. I randomly walked into Factory Expo after going to the Auction not to long ago. Twyla was the person to help me and I am glad she did. She was very professional in listening to what we wanted/needed and to what we wanted to spend. She showed me some really great floor plans which gave us some options to look at. Unfortunately we have had to put our buying prospect on hold for now, but will definitely go back to her when the time is right. Thank you Twyla for all your help.

Ronda Young

22:04 05 Mar 21

Went in with my parents because they were looking to update to a newer home. We spoke to Twyla who was very helpful. She answered all of our questions and was a pleasure to talk to. If the timeline was quicker we would have bought from her. Totally recommend her!

Pierre

21:55 05 Mar 21

In my search for a manufactured home company, Factory Expo hands down had the best pricing. My experience up to this point has been great, and this in large part has to do with my sales rep, Twyla. She was amazing to work with; very nice, personable, and professional. She was patient, answered all my questions, and and put my worries at ease. Twyla has made what can be a stressful process a pleasant experience. Thank you Twyla! I'm beyond excited to get my home this spring.

Simi Kaur

21:30 05 Mar 21

I called for some information on housing and I got the pleasure to speak with Shantel. She is a very kind individual. Shantel was very thorough with the information I was requesting.

Belinda Camacho

20:21 05 Mar 21

I received GREAT Customer Service from Ms. Kaci. I'm looking forward to meeting with her for my appointment soon. Can't wait to purchase my home from this GREAT company.

Melinda Gonzalez

03:26 03 Mar 21

We stopped by Factory Expo on a whim, wanting to look at small weekend homes. Twyla was working on that day, and I'd like to say that she was such a joy to work with. She was very knowledgeable and very helpful answering all our questions. The prices seemed reasonable and the homes were very nice.

Sara Lanier

12:47 02 Mar 21

I spoke Brody and he was patient, honest, friendly and helpful! I couldn’t have asked for a better experience. I will definitely be working with factory direct expo and Brody in the future

E L A

22:01 01 Mar 21

I never do these reviews but I am so impressed by the customer service I received today from Mr. Brody Raney. They did not have what I needed in stock but I am confident Brody will continue to keep me updated if he finds something that will fit my complicated needs. I am willing to wait so I can do business with Brody. He is very knowledgeable and trustworthy about the product. Thanks for all of your time and assistance today Brody! You rock!!!! You really made my shopping for a home experience a great one.

Colt Lindsey

17:44 26 Feb 21

Great customer service, especially from Brody Raney. Was attentive to my needs and found us what we were looking for. Made the process of purchasing quick and easy. Can't stress how good the service was.

Christina Ornelas

15:59 26 Feb 21

I called on February 25th & needed to speak to a sales representative. However, everyone was in a meeting. I got to speak to a very well rounded woman named Shantel. Shantel was very thorough and efficient. She was able to answer all my questions without any issues. Shantel is definitely an asset to the company & I am sure that many other customers believe the same thing. Thank you Shantel for providing me with exceptional service.

Hannah Fellos

15:59 26 Feb 21

I spoke with Twyla Treadway on the phone regarding purchasing a home as we are getting ready to retire in Texas. She was very knowledgeable and answered all my questions. Great customer service. I am researching these home now but once I retire I will definitely reach out to Twyla to purchase.

Tammy DeHesa

00:21 26 Feb 21

Kaci Ridgeway was wonderful! She answered all our questions and provided us with wonderful customer service.

Yvette Garcia-Alvarez

00:33 22 Feb 21

We are so happy with the service that we received Kaci Ridgeway was so mazing always answering our questions.

Steve Kish

18:16 18 Feb 21

I spoke with Alan a couple of days ago regarding a home. He was very knowledgeable and great to speak with.We are deciding on which way we want to go with our purchase, but after speaking with Alan, Factory Expo is our top choice.

Robyn Leonardi

17:22 13 Feb 21

I was on the website and requested some info on a specific model. Kaci called me back within a few minutes and was delightful to speak to. She answered all of my questions and went above and beyond providing me with info. Would recommend anyone I know looking for a home to head your way.

Sherrie Jones

21:40 12 Feb 21

I met with Alan he was alot of help and answered alot of questions I had. He was very knowledgeable. If or when I decide to buy I will go back.

Jennifer Robertson

22:31 11 Feb 21

Just want to leave a BIG "THANK YOU" to Twyla Treadway! She answered all my questions and sent me tons of information on the homes we were interested in.

Bryan Fonzi

18:10 11 Feb 21

Talking with Alan going over the number he is Extremely helpful make sure that we get what we need in our new home. If you are look for a home this is the place you need to come visit them, they got what you need

miaa gonzalez

04:46 11 Feb 21

As a young person that is interested in wanting to buy a home, I was a little nervous in the beginning but Kaci really made me feel comfortable about everything!She gave me information about different homes and made it clear that my I could change my mind at any time if I wasn’t certain about anything.Kaci has been very responsive and has kept me posted..I’m excited to see where this goes and I’m happy to know I’m in good hands.

Kari Austin

04:04 02 Feb 21

I went in to inquire about a manufactured home. I spoke with Alan Crenshaw about my needs and questions. Mr. Crenshaw was very insightful and after weighing my options, I decided to wait on my purchase but will keep Factory Expo at the top of my list! Thank you

jim weaver

21:53 31 Jan 21

My wife and I stopped in on January 30th and had a very nice and informative visit with Kaci Ridgeway. We are researching alternative living, considering selling our current home in San Antonio and moving to the Seguin area.Kaci gave us a tour of the factory and answered a bunch of questions we had about the building process. We were amazed how well built the homes are. We got to see a few of the sample homes there on site and she provided us with some pricing information. It was a very informative experience and thanks to Kaci, we left with a lot to consider.Jim and Barbara Weaver

yadira Sauceda

18:24 29 Jan 21

My husband and I were looking at home models that would work with our lot. We found the Dalhart model and loved it the most. My husband surprised me by setting an appointment with Factory Expo Home Center. We met with Twyla and she was so nice and professional. She answered every question we had. We were blessed with an approval and are now waiting for our home. We can't thank Twyla enough for making our home purchase a reality. We thank all of those who helped us in the process at Factory Expo Home Center. Excellent customer service.

Lilly Ortiz

14:48 29 Jan 21

When we met Kaci Ridgeway I had just lost a dear family member the night before. Not only was I a mess that morning but we were late to our appointment. I know I asked the same question many times and that did not bother her at all. Since the day we met we have had many obstacles from the size of our home to keeping cost down. I gave her my budget and she has been amazing cutting costs where we can and trading them with my wants 🙂 I would recommend her and the company she works for to anyone. They are amazing in what they all do.

Holly Green

14:04 29 Jan 21

Kaci is amazing! She is helpful and informatively and will do what needs to be done to check out your credit and income details before pinging your credit score with any unneeded denials if there's a chance with that. Definitely recommend her for any needs and questions you may have!

Danea Sears

10:52 28 Jan 21

My experience with Factory Expo Home Centers customer sales/services representatives has been fantastic. Even through massive delays (I purchased in March of 2020, so I'm sure you all know what happened there), they kept in touch and did their best to keep me informed. They were always quick to respond and I almost never caught them away from the phone for any notable length of time. There have been many hiccups (some due to delays, some on my end), but through them all they have been amazingly patient and helpful. Both Alan Crenshaw and Shantel Ussery have been absolutely wonderful and instrumental in getting this thing done. I would hands down recommend them as sales reps. I will have to let you know how the house actually turns out when it's finally all said and done.

kennedy higgins

03:14 28 Jan 21

Brody Raney was absolutely amazing. Ultimately I did not end up making a purchase from him at Factory Expo Home Center due to land issues, he was absolute great and I could not have asked for a more talented and knowledgeable person to work with. He was very fast with responding-even if I would text him late at night- and never left a question unanswered. 10/10 would recommend.

ashley burnham

20:34 26 Jan 21

My mom and I searched high and low for the best combination of quality and affordability. We found that and more at Factory Expo with Mr. Alan Crenshaw. There is no pressure or gimmicks when you walk in. Alan shows you what they've got and walks you through the entire process. We are 100% pleased with the home we purchased( Fleetwood Hertford 2/1 with front porch) and with the attention, follow up and service we received from Factory Expo.

Ron “chenable” Abell

21:34 19 Jan 21

Our deelings with Alan Crenshaw in Seguin were quick and efficient. Alan was helpful throughout the purchasing process and Shantel was helpful in the warranty and follow up. The Dalhart model were what my wife and I needed for our winter home in south Texas.

Roy Whiteeagle

19:12 19 Jan 21

Allen Crenshaw was great to work with through my whole process. Allen communicated professionally and timely to make for a smooth transition. I’m in my home and can’t say enough about how awesome this is.

Svetlana Stephens

15:08 18 Jan 21

I highly recommend !!!"I really enjoyed working with Mr. Frank. He was very good and very perfessional at answering all of my questions. He made sure all of my needs and concerns was addressed. I look forward to working with him again " Mr. Frank YOU ARE THE BEST.

Joel Webster

16:26 14 Jan 21

We didn't buy a home from factory expo for reasons on our side. I am writing this evenso because Allen and the others worked with us and where wonderful through the entire process, ansewered all our questions, picking colors and even was honest about appliances, amenities and so forth. If we things work out for us we look forward to buying from them. I don't think anyone will be disappointed dealing with the people at expo.

BELLE RHEA

18:22 03 Jan 21

The Sales Consultant that we went through was Twyla Treadway and she was amazing. She answered every email question that we had within minutes and she was so knowledgeable. I recommend her highly!

karen shannon

03:14 31 Dec 20

Twyla was such a great help to me. while i do have to wait on my home, once everything is settled i will be coming back to your company to purchase my home. twyla is fantastic.

teresa smith

22:18 22 Dec 20

I am sharing that if you want to buy a new home from Factory ExpoHome Centers, you must request to work with Kaci Ridgeway, she isthe absuloute best person to contact for your purchase!Sha has the information you need to make an informed pruchase, andshe can answer any questions you may have, if she can't she will contactthe person you need to speak with or she will find the answer for you nomatter how difficult the question. She will contact you ASAP with anyinformation you will need to make the pruchase as easly and seamlessas possilbe. She is very patient, and understanding and will do all shecan to get the best information you will need to make you pruchase theeasiest ever. She is a wonderful helping sales person who helped me somuch during my purchases. I absolutely love her!! She was so great, patient, and understanding on this my first ever Mobile Home purchase.Happy Holidays,T. Smith, NM

Joseph Schaller

00:18 22 Dec 20

My wife and I worked with Alan Crenshaw regarding a possible purchase of one of the homes Factory Expo Home Centers offers. Alan was very knowledgeable regarding the homes. He really helped with information, pricing, delivery, options... basically the whole works. Unfortunately, my wife found a home she liked very close to her Sister and decided that she wanted that one instead. If I come across anyone looking for a home, i will gladly recommend your company. I personably have been in sales for over 40 years and I wouldn't hesitate to Alan a great review.

Yvette Duran

01:20 19 Dec 20

Twyla was very helpful. She also went above and beyond when it was required. She gave me a virtual tour and assisted me with the many questions I had.

Amy Marie Rodriguez

22:02 16 Dec 20

Michelle Deidloff

21:02 15 Dec 20

I have not bought from here but I love how awesome Twyla has been in helping me and giving me information to help me out in any way she can! I love the customer service! Thanks to all the helpful information she gave me about Texas cities has made me even more excited about moving there! I would love to buy one of these homes but I also love that she has made me feel confident that they will help me every step of the way!!

James Ritchey

19:33 21 Nov 20

Mr. Alan Crenshaw has been Great to work with!!! Anytime my wife and I needed anything Mr. Crenshaw has answered every question we had. I will recommend Factory Expo Homes Center to anyone looking for a Mobile Home. Thank you for All of your Help.

Lori Gruvman

00:28 28 Oct 20

I am still in the beginning stages of buying my home but everyone has been so helpful and patient with me. Lacy Young has gone above and beyond to help me understand the process and get the best price for my home. I will recommend Factory Expo to everyone I meet that is looking for a home.

Melissa Fox

09:05 07 Oct 20

Nice

Vanessa París Peña

03:11 23 Sep 20

Laci Young is A M A Z I N G. The whole staff is very friendly and welcoming, but I'm SO lucky my request for more info landed on her hands because she definitely goes above and beyond for what you want and need. If you can pick, pick Laci. You'll love her! As for the actual homes, they're beautiful! You won't regret picking Factory Expo to build your mobile home.

Dianna Johnson

05:17 29 Aug 20

I called several times to ask many questions and Laci Was so professional and friendly at the same time. She was very informative Without being pushy in any way. My 1st impression of factory expo has been an excellent one because of Laci.

Alex Munoz

11:42 14 Aug 20

Carole Rieley

01:28 20 Jun 20

Alan crenshaw was a well informed and knows his products. Very good quality and prices. Will definitely buy from here when ready for new home.

Lorrine Hernandez

03:49 17 Mar 20

Factory Expo is a great experience. Laci Young, Project Coordinator was very helpful, patient, and knowledgeable in guiding is through the entire process. Crystal and Allan assisted in showing us the mobile home options and answering all of our questions. Laci answers and returns calls and assists in coordinating all aspects of the mobile home purchase, delivery, set up and post set up follow ups. We love our new mobile home. Don and Lorrine

Butch Magley

07:31 13 Mar 20

Offering the public quality homes. Giving opportunities to employ a large work force. Pricing to sell and pays well to employ andtrain its people. Good for all.